Thank You for Investing in CDs with Crestmark

August 1, 2018 marked the first day of our acquisition by MetaBank®. We are now officially a division of federally chartered savings bank, MetaBank, headquartered in Sioux Falls, South Dakota.

As part of the Crestmark/Meta strategy, renewing certificates of deposit will be offered through MetaBank.

While the process for redemption at maturity will remain the same with the Crestmark team, if you would like to renew, a MetaBank representative will be happy to assist you. Other than renewing a CD, you will not need to contact MetaBank; you will work with the Crestmark CD team.

To redeem your CD once it has reached maturity, send a fax to (248) 641-5104 with your instructions as to how you would like to redeem it; or you may email your request to cd@crestmark.com with your request as a pdf attachment. (All requests require an authorized signature to be processed.) Based on your instruction, we will either send your funds via check, or wire transfer at no charge. If you would like the funds sent to you by wire or ACH, please include your bank’s routing number and your account number and whether it is to be sent to your checking or savings account.

All current certificate of deposit (CD) agreements will be honored, and are safe and insured for the duration of their terms. Be assured that you will experience no disruption to your current agreements or transactions; all accounts will continue according to the terms originally specified, and will be managed by the Crestmark CD team. CDs will continue to be federally insured to the maximum amount allowed by law through the FDIC.

Who do I contact?

Confirm or update your existing CD account details anytime by contacting Crestmark’s CD department during normal business hours (Monday through Friday, 8:30 a.m. to 5 p.m. ET) at 855-267-6445, or anytime by email at cd@crestmark.com.

For questions about a new CD with MetaBank, including renewal rates and terms, please call 866-559-5037 or email crestmarkcds@metabank.com.